My desire is to have every member of the cannabis & hemp community feel heard, cared for and delighted with their wellness journey.
Customers will always have an experience. Every touch point within the customer’s interaction with your product/service is designed to deliver experiences based on the brand’s promise. Reducing customer frustration and increasing delight is the key to decreasing business expenses and increasing revenue. We provide tools, coaching and proven strategies using our Customer Delight Process© to increase your profit margin.
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December 3, 2020 7:58 am local time
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